Call 0330 223 0099

Sexual Assault Referral Centre

We offer free, confidential healthcare and compassionate support, in Essex, to people of all ages, who have experienced sexual assault, including rape.

Our SARC services operate between 9 am – 9 pm (Monday – Sunday). You can contact us on 0330 223 0099.

During this time, you can call to speak with a nurse for support and to discuss your options for making an appointment and/or referrals. However, outside of these hours, you can still contact us for advice and guidance.

Police Experience Survey

Are you a victim-survivor of rape or sexual assault? Have you ever reported the offence to the police? Do you want to give feedback on your experience with the police?

Police Experience Survey

Are you a victim-survivor of rape or sexual assault? Have you ever reported the offence to the police?  Do you want to give feedback on your experience with the police?

Operation Bluestone Soteria is inviting victim-survivors of rape and sexual assault to take part in a survey about your experience with the police. The online survey is completely anonymous.


WHY? The survey will help us understand how the police process feels to victims of rape and sexual assault. We will use these findings to help the police improve.

WHO IS INVITED? All victim-survivors of rape and sexual assault aged 18 and over whose case police know about. Your case may have just started, been ongoing for some time, or be closed. We want to listen to all victim-survivors.

WHO IS CONDUCTING THIS SURVEY? The survey is being conducted by academics at City, University of London, in line with General Data Protection Regulation (GDPR). If you respond you cannot be identified, and your data will be completely anonymous.

HOW DO I COMPLETE THIS SURVEY? You can complete this survey online in your own time, at your own pace, and at a place that feels safe and comfortable to you. It should take no more than 15 minutes to complete.


This is an academic survey conducted by City, University of London, and not a police survey. Please do not report any crimes in the survey as your response will be anonymous.


Complete the survey at

how we can help

Our services include:

  • Immediate over-the-phone support and referrals to specialist services
  • In-person crisis support and healthcare including access to medicine
  • Forensic medical examinations
  • Holistic examinations and care for non-recent cases
  • Collection and storage of forensic samples
  • Comprehensive Risk Assessments
  • Access to specialist counselling and Independent Sexual Violence Advisors (ISVA) support
  • Service referrals and follow-up calls after an appointment

You will be offered these services based on your individual needs and you can choose to use as much or as little of our service as you wish.

Visitors need an appointment before attending the SARC in person. Please call us to make an appointment.

Visiting the SARC

Please call us if you have any questions about how we can help you, or someone you know, visit the SARC. 

If you are aged 13 or older and you wish to self-refer to the SARC without Police involvement, please visit our No Police Involved page.

If you are from the Police or are a professional looking to make a referral, please visit our Professionals page.

For parents/carers of children aged 12 and under, please call the Police on 101 or your local safeguarding team.

Get in contact
with us

Make an

Call us 9 am – 9 pm, Monday to Sunday to make an appointment:

0330 223 0099


All referrals from Police and professionals should be made by telephone:

0330 223 0099


Visit our resources page to find our leaflet and information on other helpful services.