Call 0330 223 0099

CONTACT US

Our SARC services operate between 9am – 9pm (Monday – Sunday).

During this time, you can call us on 0330 223 0099 to speak with a nurse for support, to discuss our services, for referrals, and to make an appointment.

However, outside of these hours, you can still contact us for advice and guidance.

You can also email us at Essex.SARC@nhs.net (monitored 9 am – 9 pm, Monday – Sunday)

Compliments & Complaints

If you are happy with our service and/or our business conduct, we’d love to hear from you.
Likewise, if you are left unsatisfied with any aspect of our service provision, please let us know so that we can resolve the matter as soon as possible. Please send any feedback to Essex.SARC@nhs.net or enter them in the feedback section below.

Police Experience Survey

Are you a victim-survivor of rape or sexual assault? Have you ever reported the offence to the police? Do you want to give feedback on your experience with the police?

Operation Bluestone Soteria is inviting victim-survivors of rape and sexual assault to take part in a survey about your experience with the police. The online survey is completely anonymous.

WHY? The survey will help us understand how the police process feels to victims of rape and sexual assault. We will use these findings to help the police improve.

WHO IS INVITED? All victim-survivors of rape and sexual assault aged 18 and over whose case police know about. Your case may have just started, been ongoing for some time, or be closed. We want to listen to all victim-survivors.

WHO IS CONDUCTING THIS SURVEY? The survey is being conducted by academics at City, University of London, in line with General Data Protection Regulation (GDPR). If you respond you cannot be identified, and your data will be completely anonymous.

HOW DO I COMPLETE THIS SURVEY? You can complete this survey online in your own time, at your own pace, and at a place that feels safe and comfortable to you. It should take no more than 15 minutes to complete.

This is an academic survey conducted by City, University of London, and not a police survey. Please do not report any crimes in the survey as your response will be anonymous.

Complete the survey at tinyurl.com/1experiencesurvey

Get in contact
with us

Make an
appointment

Call us 9 am – 9 pm, Monday – Sunday to make an appointment:

0330 223 0099

Professional
Referrals

All referrals from Police and professionals should be made by telephone:

0330 223 0099

HELPFUL
Resources

Visit our resources page to find our leaflet and information on other helpful services.